Privacy Policy

Last updated: August 2026

Fioraviva (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Data Controller

Fioraviva
Līvāni, Latvia, LV-5316
Email: artis.romis@inbox.lv

2. What Data We Collect

• Personal identification: name, email address, phone number, billing and shipping address
• Payment information: processed securely via our payment provider (we do not store card details)
• Usage data: IP address, browser type, pages visited, time spent on site (via cookies)
• Communications: messages you send us via email or contact forms

3. How We Use Your Data

• To process and fulfil your orders
• To communicate with you about your orders and enquiries
• To send marketing communications (only with your consent)
• To improve our website and services
• To comply with legal obligations

4. Legal Basis (GDPR)

We process your data under the following legal bases: contract performance, legitimate interests, legal obligation, and consent (for marketing).

5. Data Sharing

We do not sell your personal data. We may share it with trusted third parties such as shipping carriers, payment processors, and our e-commerce platform (Shopify) solely to operate our business.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically up to 7 years for financial records).

7. Your Rights (GDPR)

As an EU resident, you have the right to: access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact us at artis.romis@inbox.lv.

8. Cookies

We use cookies to enhance your browsing experience. Please see our Cookie Policy for full details.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.